The Customer Service Executive is responsible for receiving and reviewing customer applications to identify potential errors and modify accordingly prior to submission. The jobholder is also responsible for providing refunds to the customer in case of unsuccessful application.
The Team Lead, Customer Service is responsible for enforcing the operation’s goals, policies, and procedures, implements standards, supports the Customer Service Executives, handles escalations, and monitors the cue.
The Customer Service Executive is responsible to attend and respond to basic and typical customer inquiries and questions regarding the services, which ZAJEL provides.
The Business Development Executive – Freight Forwarding is responsible to act as the key point of contact between an organization and its clients: answering queries, offering advice, and introducing new products.
The Operations Executive is responsible for receiving customer applications and processing them according to pre-defined rules and regulations in a timely and accurate manner.
Job details: Sales Executive is responsible to act as the key point of contact between an organization and its clients: answering queries, offering advice and introducing new products.
Job details: Telesales Executive responsible for closing deals over the phone and maintaining good customer relationship with excellent communication and selling skills.